Every UK licensee must confirm who you are, and Gxmble Casino takes up to 57 hours to review what you send.
Gxmble Casino keeps the same published rules for every player, without exceptions.
Gxmble Casino accepts a file the moment it meets the requirements, so aim for sharp copies.
Most delays come from cropped edges and out-of-date bills, not from anything hidden in the rules.
Read this when a message asks for documents and you want to know why it came today.
Gxmble Casino Ltd holds licence 46707-9870-R-217421 from the UK Gambling Commission, and that licence obliges us to run anti-money-laundering checks. Expect the source of funds request as paperwork, not as suspicion of you.
Any one of these may be enough, so send what matches your situation.
Expired, therefore useless. An identity document with a passed expiry date is refused because it no longer proves who you are today, whatever it showed before. Check the expiry before you photograph anything Send the current document, not an old copy
Shoot it flat and square. A photograph that is blurry, angled or missing a corner is refused because we cannot read every line and the file cannot be matched to you. Lay the document flat on a plain surface Fit all four corners inside the frame
Is this bill too old? A utility bill older than the address it should prove is refused, because it no longer shows where you live now. Pull a bill issued in the last few months Send the page with your name and address
You will know exactly who holds your file, what the licence demands and how to fix a refusal.
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