+44 20 6931 1351UK 46707-9870-R-217421
EN ยท GBP
Gxmble CasinoNAVIGATED WATERS
HelpSign inRedeem bonusFund accountWithdrawStart
Member LoginJoin NowRewardsPromo codeSlots
Fast, one-time approval

Send Your Documents to Gxmble Casino and Clear the KYC Check

Every UK licensee must confirm who you are, and Gxmble Casino takes up to 57 hours to review what you send.

License 46707-9870-R-217421, UK Gambling Commission
Your first check

Read the check before you send anything

Gxmble Casino keeps the same published rules for every player, without exceptions.

Who checks
Gxmble Casino Ltd
Licence held
UK Gambling Commission, 46707-9870-R-217421
Review time
57 hours
Mandatory by
Before the first withdrawal
Questions to
Minimum age
18+
Four moves

You have the email, now the uploads

Gxmble Casino accepts a file the moment it meets the requirements, so aim for sharp copies.

Your checklist of open slots
Sign in and open the verification section of your account, where each requested item is listed separately with its own upload slot and status.
Why is the corner cut off?
Photograph your proof of identity flat on a table in daylight, keeping all four corners and the photo page inside the frame without glare or shadow.
Match the address on file
Upload a proof of address dated within the last three months and matching the name and address already saved in your profile details.
One upload beats ten copies
Wait for the review, which takes up to 57 hours, and check your inbox for one clear answer instead of sending the same file repeatedly.
No guessing about papers

Check each copy against these limits

Most delays come from cropped edges and out-of-date bills, not from anything hidden in the rules.

Proof of identity

ConfirmsYour name, face and date of birth
Must showAll four corners, photo page readable, no glare

Proof of address

ConfirmsWhere you actually live
Must showYour full name, address and a recent date

Payment method confirmation

ConfirmsThe card or wallet in your name
Must showHolder name, first six and last four digits
No withdrawal until this clears

Send your papers when we ask, not later

Read this when a message asks for documents and you want to know why it came today.

Why at sign-up?
Open a Gxmble Casino account and the licence already applies the minimum age of 18 to you, so the check may be requested at registration or before your first deposit.
First payout pending
Request your first payout and the full file is required by the licence, so identity, address and payment method are confirmed before money leaves the account.
New card, fresh check
Add a payment method to your account and we may ask for confirmation that the account is yours, because the licence ties every payout to a verified route.
Why the extra questions?
Move a much larger sum than you usually do and the licence requires a closer look, so expect a request for proof of identity and of the funds behind it.

Where did this money come from?

Gxmble Casino Ltd holds licence 46707-9870-R-217421 from the UK Gambling Commission, and that licence obliges us to run anti-money-laundering checks. Expect the source of funds request as paperwork, not as suspicion of you.

Any one of these may be enough, so send what matches your situation.

  • Recent payslips from your employer
  • Bank statements in your name
  • A savings account statement
  • A pension or benefit letter
  • A sale or inheritance document

Why did my copy fail?

Expired, therefore useless. An identity document with a passed expiry date is refused because it no longer proves who you are today, whatever it showed before. Check the expiry before you photograph anything Send the current document, not an old copy

Shoot it flat and square. A photograph that is blurry, angled or missing a corner is refused because we cannot read every line and the file cannot be matched to you. Lay the document flat on a plain surface Fit all four corners inside the frame

Is this bill too old? A utility bill older than the address it should prove is refused, because it no longer shows where you live now. Pull a bill issued in the last few months Send the page with your name and address

Mid-Check

Your File Is Waiting: The Short Answers

You will know exactly who holds your file, what the licence demands and how to fix a refusal.

Is it safe to send my passport copy to Gxmble Casino?+
Yes. Your copies travel through 256-bit SSL encryption, and the file is opened only to confirm the three documents asked of you. Write to [email protected] if you want to know what is held about you.
Which regulator licenses Gxmble Casino and under what number?+
The UK Gambling Commission licenses this operator, Gxmble Casino Ltd, under licence number 46707-9870-R-217421. That licence is why the identity check exists at all: it is a condition of trading, not a house rule.
One of my documents was turned down, so what now?+
Read the reason attached to the refusal, then send a fresh copy that meets it to [email protected]. Most refusals come from a cut edge, a glare patch or a bill older than the address on file. A corrected copy is usually reviewed within 57 hours.
Can you ask for documents before my first withdrawal?+
Yes. The check must be finished at the latest before your first withdrawal, but the casino may open it earlier, at registration or when you make your first deposit. Sending the three items straight away keeps that later step short.
Why does the casino want to know where my funds came from?+
Because the licence requires every operator to run routine anti-money-laundering checks, and the source of funds question is part of them. It applies to players alike and says nothing about your honesty. A payslip or a bank statement showing regular income normally settles it.

We use cookies to keep Gxmble Casino running smoothly and to improve your experience, and by continuing to use the site you agree to our cookie policy.